Services

Services

We start with a small, measurable pilot. Before any larger system, we check whether one concrete workflow actually gets easier — and whether the improvement is measurable.

A small pilot before any big systemOne workflow, 1–3 integrations, a clear baseline.
Human confirmation on external actionsThe agent asks before anything is sent or changed.
Your data stays under your controlAccess rights are agreed and listed; hosting is EU-based where possible.
What I do

The service ladder: audit, pilot, deployment, support

Each step builds on the previous one. We only move towards larger systems once the smaller step has proven itself.

Data and access audit

A short review: which AI tools are already in use, where data flows, which access rights have been granted and to what. A good fit when AI tools are already in use but nobody knows exactly where the data goes or which permissions are open.

Pilot

One workflow, 1–3 integrations, a clear manually-established baseline and one metric (for example time saved). The pilot is small and ends with a decision: continue or stop.

Deployment

Once the pilot has proven itself, we make it production-ready: access rights, logging, error handling, and human confirmation on external actions before anything is sent.

Support & maintenance

Monthly: agent monitoring, updates and smaller changes.

Scope

What each stage actually includes

Each stage is a separate agreement. You can stop after the audit or the pilot, and that is a perfectly good result.

Audit

A short review that leaves you with a clear picture of where things stand. No agent is built yet.

  • A list of the AI tools already in use and who uses them.
  • Where your data goes, and what leaves your organisation.
  • The access rights that are currently granted and what they really allow.
  • A summary: what is fine, what needs fixing, and which workflow is worth trying first.

Pilot

One workflow, actually running and actually measured.

  • One workflow and 1–3 integrations.
  • A written manual baseline and one metric, for example time saved.
  • A working agent in the agreed channel, with limited access rights.
  • Confirmation points: which steps a person approves first.

Deployment

The same workflow, ready for daily use.

  • Final access rights, configured and listed.
  • Logging: what the agent did, when, and based on what.
  • Error handling: what happens when a connection drops or a result is incomplete.
  • Human confirmation for external actions before anything is sent or changed.
  • Handover documentation and instructions.

Support & maintenance

Monthly, with no new large build. An expansion is a separate agreement.

  • Agent monitoring and updates.
  • Smaller changes and fixes.
  • An agreed channel for reporting problems.
  • A short summary of what changed during the month.
How it works

Four steps from the first call to a decision

The process is short and honest: after every step it is clear whether we move forward.

Call

20 minutes. We talk about which repeated task takes the most time.

Mapping

We write down the workflow, the tools, the data, the access rights, and where your confirmation is needed.

Pilot

We build only that one workflow and measure the result.

Decision

We continue with deployment or we stop. Both are fine.

Pilot

The pilot, week by week

A pilot usually runs for four weeks. A simple workflow goes faster; if yours is complex, I tell you before we start, not after.

Mapping and setup

In the first week we walk the workflow through step by step: who does what, which tools are involved, and where confirmation is needed. We write down the current manual baseline so there is something to compare against later. We set up access rights and the working environment.

First working version

In week two we build the agent for the chosen workflow. It reads only what we agreed on, prepares the work, and asks for confirmation before an external action. You see the result in your real tools, not in a demo.

Measurement and tuning

In week three we compare the result against the baseline and fix what is not working: wording, routine, confirmation points. A few things usually surface here that nobody could foresee at the start.

Summary and decision

In week four we write down what the agent actually did and how much time it saved. Then you decide: continue to deployment, change the workflow, or stop. If it becomes clear earlier that the workflow is not a fit, I say so immediately rather than at the end of the month.

Handover

What you receive at handover

The solution does not stay with me. You get everything you need to run it yourself and change it later.

The workflow description

Step by step, what the agent does, which data it uses, and what it must not do.

The agent configuration

The configuration files and instructions the agent runs on. They are in your hands, not only on my machine.

The access list

Which rights are granted, to what, and why. The list can be trimmed at any time.

A runbook

What to do when something breaks, when results are wrong, or when a job has to be restarted.

Instructions for changes

How to change the wording, the channel, or a confirmation point. It also says when to involve me.

A contact

Who to write to and in which channel. Usually a message to info@oej.ee is enough.

After the pilot

What happens after the pilot

The pilot ends at a decision point, not on an automatic renewal. All three outcomes are honest ones.

We continue with deployment

We make the same workflow ready for daily use: logging, error handling, final access rights, and human confirmation for external actions.

We change the workflow

If the pilot showed that the real work is somewhere else, we review it and run a new small pilot. That is a good outcome too.

We stop

If there is no real gain, I say so directly and the work ends. No further obligations remain.

Ongoing support

Once the solution is part of daily work, monthly support can sit alongside it: monitoring, updates, and smaller changes. It is optional and can be ended at any time.

Straight talk

What I do not do

Good work starts with clear boundaries. These are things I do not offer.

  • I do not sell a "complete AI transformation".
  • I do not promise that a robot will do everything. The agent does a narrow part and asks a person for confirmation when needed.
  • I do not give the agent access to more than the workflow genuinely needs.
  • I do not promise in advance that "data never leaves" — I review the concrete workflow architecture first and tell you what actually applies.
Price

What determines the price

The price is not one number, and it is not a count of hours. It comes from the size and the risk of the work.

Number of integrations

Every system the agent has to talk to adds setup and testing. One tool is simple; five is a small project.

How manual the work is today

If the process lives in someone's head or is spread across several files, writing it down takes longer than the build. A clear process moves faster.

Data sensitivity

The more sensitive the data, the more carefully access rights and data paths have to be designed. That is time worth spending.

Number of approval points

Every point where a person approves something has to be configured and tested. Some workflows need one approval, some need four.

How much is exception handling

If most cases look alike, the agent is easier to build. If every case is different, more time goes into working through the exceptions.

How much you want to change yourself

If you want to adjust wording and routine yourself later, we invest more in instructions and documentation. If changes stay with me, the handover is shorter.

Pricing

Pricing

Ask for a quote. Every workflow is different, so I give a quote after we have reviewed the workflow together.

Register your interest
Frequently asked questions

Questions people ask before starting

Short, honest answers. If something is missing, write and ask.

How long does the pilot take?

Usually four weeks: mapping, a first working version, measurement, and the decision. A simple workflow moves faster; if yours is complex, I say so before we start.

What does it cost?

There is no single price, because every workflow is different. I send a quote once we have reviewed the workflow and I know what the work actually involves.

Does my data have to leave Estonia?

The goal is to keep your data under your control and inside the EU where possible. We review the exact setup for your workflow. If we use an external model service, I say plainly that requests may leave the EU — I will not hide that.

What happens if the agent gets something wrong?

The agent does not make external changes without a person confirming them. A wrong result shows up before anything goes out. The log shows what the agent did, when, and based on which information.

Can I change the setup myself later?

Yes. At handover you get the agent configuration, the workflow description, and written instructions for making changes. Small changes you can make yourself; for larger ones you get in touch.

Do I have to continue if the pilot does not pay off?

No. The pilot ends with a decision, and stopping is a perfectly good outcome. No further obligations remain.

Contact

Register your interest

Tell us about one workflow that takes too much time. Or write directly: info@oej.ee.

Register your interest